FAQ

Frequently Asked Questions (FAQ)

1. What products does Kitchen Axis offer?

Kitchen Axis offers high-quality kitchen tools and essentials, including manual choppers, vegetable cutters, peelers, and stainless steel food preparation tools designed for everyday use.

2. Are your products made from safe materials?

Yes. Our products are made from food-grade stainless steel and safe, durable materials suitable for daily kitchen use.

3. Do you offer Cash on Delivery (COD)?

Availability of Cash on Delivery depends on your location. Delivery options are shown at checkout.

4. How long does delivery take?

Orders are usually delivered within 2–5 business days, depending on your city and courier service.

5. Can I track my order?

Yes. Once your order is shipped, you will receive tracking details via SMS or email.

6. What is your return or exchange policy?

If you receive a damaged or incorrect product, please contact us within 24–48 hours of delivery. We will assist you according to our return policy.

7. Are the products easy to clean?

Yes. Our tools are designed for easy cleaning. Most products can be washed with normal dish soap and water. Please follow the care instructions provided.